You can make a claim anytime, 24 hours a day, simply by calling Claims at TuGo at 1-800-663-0399. If you are hospitalized while on your trip, call Claims at TuGo immediately:
- From Canada & USA: 1-800-663-0399
- From Mexico: 001-800-514-9976 or 01-800-681-8070
- Outside N. America & Mexico (global toll-free): *800-663-00399
- Worldwide (collect): **604-278-4108
If you can’t reach Claims at TuGo using the numbers listed above or by making a collect call, call them direct at 1-604-278-4108 and Claims at TuGo will reimburse the charges incurred for making this call.
You can also visit tugo.com/claims for more information.